Shipping:

We have several fully stocked distribution centers located throughout the United States. We always ship from the closest distribution center with sufficient stock levels to the requested destination. Most packages are delivered within two business days within the continental United States. Please view our UPS time in transit map above for the ESTIMATED shipment duration to your requested destination, if the order were to ship from the closest distribution center.

Quality Medical Supplies offers FREE SHIPPING on all orders over $100 via the United Parcel Service. All orders under $100 are charged a flat $8.50 shipping fee. Free Shipping is available on all orders shipped within the United States, Alaska and Hawaii. Free shipping is provided via UPS ground within the continental United States and via USPS to Alaska and Hawaii. We do not exclude any items in our inventory from the free shipping policy. For expedited shipping requests (next day and 2nd day shipping) is available by calling our customer service center at 702-870-6337 or Toll Free 1-877-633(MED)-7759(SPLY). Please place the order online and then call in with your order number to request that the order be expedited. Orders that are in stock will be delivered within 4 business days from order placement via UPS ground shipping. Most customers receive their packages within 2 business days from order placement via UPS ground shipping. Orders that are shipped to post office boxes, Alaska, or Hawaii will be shipped via the US postal service and will only receive an internal tracking number. Most customers receive their packages within 2 business days from order placement via UPS ground shipping. We will contact you if any of the items in your order are backordered. Tracking numbers will be emailed the day following shipment. Any special services or arrangements, such as next day air or second day air shall be assessed in a separate charge. The $8.50 default ground shipping fee will be deducted for orders under $100 from the expedited shipping fee charge that is assessed as a seperate charge to the credit card.

Secure Online Ordering:

We want you to feel completely comfortable ordering from us. We protect your security and privacy. We use an ultra secure technology called Secure Sockets Layer (SSL) 128 bit encryption, that creates a secure shopping environment that authenticates your connection and encrypts sensitive information before it is sent over the Internet.

Volume Discounts:

Quality Medical Supplies offers reduced pricing for all products that are purchased in significant volume, minimum $2,000.00. Contact our customer service department via the contact form or by calling 702.870.6337 or Toll Free 1-877-633(MED)-7759(SPLY).

Returns:

Quality Medical Supplies warrants all products against defects in workmanship and materials. We provide a 30-day Money Back return policy for all items in our inventory. All items must be in new, unused, originally sealed, and re-sellable condition to qualify for this policy. If items are returned within 30 days of order placement in new, unused, originally sealed, and re-sellable condition, with all original shipping materials and packaging; the customer will be issued a full refund for the purchase price of the returned items. All returned items must be returned to Quality Medical Supplies in boxes with clearly marked return authorization numbers, if a return authorization number is not present; Quality Medical Supplies will refuse delivery and the package will be returned to the sender. If an order or item is returned and is not in new, and unused condition the customer will be charged a $20 fee for return shipment back to their location and a credit will not be provided for their incorrectly returned merchandise. If an order shipment is refused for delivery by the customer for any reason; Quality Medical Supplies will deduct a 25% refused order processing fee (25% of the total refused order's charges) and an $8.50 fee for initial order shipping, from the return credit that is issued. If any item has been opened or used and is defective, Quality Medical Supplies will replace the item with a properly function unit immediately and Quality Medical Supplies will pay for the return freight of the defective item via a UPS call tag for return shipment; a refund is not available. We will not refund any shipping charges that were incurred. If the order received free shipping and was over $100 an $8.50 shipping fee will be deducted from the total refund amount. Refunds will not be issued for items returned after 30 days from order placement. A 3% transaction fee will be assesed for order cancellation requests, after an order number has been issued. We ask that you email our returns department to obtain a return authorization number for all returns. For defective items after 30 days, the responsibility of Quality Medical Supplies under this warranty is limited to referral to the appropriate manufacturer so a warranty claim may be made by the customer directly. If your order is a special request order or an order for products that were obtained via a discounted quote, a replacement warranty for 30 days is in effect if any items are defective, there is no 30 day money back return policy in effect. Orders that are returned after 30 days will be returned to the sender at the senders expense. Quality Medical Supplies reserves the right to cancel any order that has or has not been fulfilled for a period of 30 days after the initial payment has been made, if there was a pricing error. Quality Medical Supplies can therefore choose to cancel any order that has not been correctly priced due to error. In the event that a pricing error occurs, The customer will be charged the correct price less the amount already paid for the respective order, on the day that the error is discovered. If the customer would rather return the order rather than pay the correct order charges; Quality Medical Supplies will pay for the return freight of the items that were not priced correctly at the time of purchase, and refund the customer for the incorrectly priced merchandise.

Use our Quick List feature to rapidly re-order frequently purchased products with just a few clicks.

To create a Saved Shopping Cart:

Simply create a user name and password, and login to your account. Next, add the items that you would like to purchase to your shopping cart. Once you have a cart created, press the view cart button, and you may save the current shopping cart and give it a "Nickname", for example: "Light Order", "Large Order", "May's Order" etc... Now whenever you return and re-login to your account, your saved shopping carts will be able to be re-activated as your current cart with just one click.

To Re-Activate a Saved Shopping Cart:

First, login and then press the create / edit account button, above the menu. Next, choose the saved shopping cart that you would like to re-activate as your current cart, by clicking the restore button next to it. Press the view cart button to adjust the quantities of the items within the cart, or to remove items from it at will. You may also shop for new items and add them to your current shopping cart. Press the checkout button, to checkout and purchase the items that are in your current shopping cart, without having to spend the time searching for the products that you saved within the basket prior, using this feature. You may also delete your saved shopping carts by pressing the delete button, next to each saved shopping cart on the create / edit account screen. You may save up to 5 shopping carts for a year from the date of their creation. This is the easiest and fastest way for you to rapidly re-order your frequently purchased products with just a few clicks.